Case study · Website, AI pricing and CRM

Pilot Freight Services

A state-of-the-art website with AI pricing and CRM management for logistics transportation.

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The project

About the client

The client

Pilot Logistics, a leader in industrial and logistics solutions, specializes in providing seamless supply chain and transportation services. Its old website was dated, and pricing and customer management were handled by hand.

Keywords we ranked for

“industrial logistics solutions”, “AI logistics pricing”, “transportation management CRM”.

The challenge

  • Outdated Website Design.
  • Manual Processes: Pricing and customer relationship management were managed manually, leading to inefficiencies and errors.
  • Limited User Engagement.
  • Integration Needs.
  • Scalability: The new platform needed to support future growth and technological advancements.

What we did

  • A modern, responsive WordPress website aligned with the brand.
  • An AI pricing engine that uses market trends, demand and customer variables to give tailored quotes instantly.
  • A CRM built into the site, with automated lead tracking, nurturing and a client portal.
  • SEO and content, plus Google Analytics and monthly performance reports.
  • Developed a client portal for tracking shipments and accessing account information.
  • Custom dashboards for real-time analytics and performance tracking.

+500%

Leads

+300%

User engagement

2x

Organic traffic within six months

Results as reported in the case study.

The impact

  • Time Savings: Automated pricing and CRM reduced manual tasks.
  • Enhanced Customer Experience: Real-time pricing and a user-friendly client portal increased customer satisfaction.
  • Reduced human error and improved pricing accuracy, fostering trust and transparency.

What they say

The transformation brought by Social ToothPaste Agency has been extraordinary. Our new website is not just a platform—it's a powerful tool that streamlines operations, enhances customer interactions, and drives our business forward. The AI pricing and CRM features are game-changers for us!

— Pilot Logistics Leadership Team

Screenshots

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